1. Information We Collect

1.1 Information You Provide Directly

• Account Registration: When you sign up for a client portal account, we collect:

  • Name, company name, email, phone number, password, and billing details (if applicable).

• Contact Forms & Emails: If you contact us, we collect:

  • Your name, email, message content, and any attachments you send.

• Advertising Services: If you work with us for ad production or placement, we may collect:

  • Business and campaign details, creative preferences, and distribution information.

1.2 Information Collected Automatically

Cookies & Tracking Technologies:

• We collect IP addresses, browser types, and browsing behavior using cookies and analytics tools (see Section 5 for details).

Client Portal Activity:

• We track login activity, usage metrics, and interactions within the client portal.

Advertising Interactions:

• If you interact with our ads on LinkedIn, CTV, or other platforms, we may receive data on ad performance, engagement, and conversions.

  
  

1.3 Information from Third Parties

We may receive additional data from:

• Analytics services (e.g., Google Analytics, LinkedIn Ads) to measure site traffic and ad performance.

• Advertising platforms (e.g., LinkedIn, programmatic networks) if you engage with our campaigns.

• Business partners if you were referred to our services.

  
  

2. How We Use Your Information

We use collected information to:
✅ Provide and improve our services (e.g., client portal access, advertising production).
✅ Personalize user experience (e.g., remembering preferences, optimizing content).
✅ Run and optimize advertising campaigns (e.g., LinkedIn, CTV, and digital ad placements).
✅ Communicate with users (e.g., respond to inquiries, send account notifications).
✅ Analyze website traffic and performance (e.g., Google Analytics insights).
✅ Comply with legal requirements (e.g., fraud prevention, security enforcement).

3. How We Share Your Information

We do not sell your personal data. However, we may share data with:

🔹 Third-Party Service Providers – Vendors that help us operate our site and services (e.g., hosting, analytics, payment processors).
🔹 Advertising & Marketing Platforms – If you interact with our ads, platforms like LinkedIn, Google Ads, or CTV services may receive limited targeting data.
🔹 Legal Authorities – If required by law, court order, or legal process.

If we share data, we ensure third parties comply with privacy laws and protect your information.

4. Your Rights & Choices

4.1 Access, Correct, or Delete Data

GDPR (EU/UK users):

• You can request a copy of your data, correct inaccuracies, or ask us to delete it.

CCPA/CPRA (California users):

• You can request to know what data we collect and opt out of data sharing.

General Users:

• Contact us to update or delete your account details.

4.2 Opt-Out of Marketing Communications

• Unsubscribe from emails via the "Unsubscribe" link in our messages.

• Opt out of targeted ads using the Do Not Track settings in your browser or via LinkedIn and Google Ads preferences.

4.3 Manage Cookies & Tracking

• Adjust your cookie settings in your browser or use our cookie consent tool (see Section 5).

To exercise these rights, email us at hello@thevideobrothers.com.

5. Cookies & Tracking Technologies

We use cookies to:
🍪 Remember user preferences
📊 Analyze website traffic
📈 Measure ad effectiveness

5.1 Types of Cookies We Use

• Essential Cookies – Needed for Website functionality (e.g., login, security).

• Analytics Cookies – Help track user behavior and site performance (e.g., Google Analytics).

• Marketing Cookies – Used for retargeting and ad optimization (e.g., LinkedIn Ads).

5.2 How to Control Cookies

• Use browser settings to block or delete cookies.

• Opt out of marketing cookies at:
  🔗 https://app.retention.com/optout

Note: Disabling cookies may affect site functionality.

6. Data Security

We implement strong security measures to protect your data, including:
🔒 Encryption – Secure transmission of sensitive information.
🔐 Access Controls – Only authorized personnel can access personal data.
📜 Regular Security Reviews – Ongoing assessments of our systems.

Despite best efforts, no online system is 100% secure. Users are encouraged to use strong passwords and avoid sharing login credentials.

7. Data Retention

• We retain personal data only as long as necessary for business or legal reasons.

• If you close your client portal account, we delete associated data unless required by law.

• Marketing and analytics data are retained only as long as relevant.

8. Children's Privacy

This Website is not intended for children under 13. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

9. International Data Transfers

If you access our Website from outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

For EU/UK users, we comply with GDPR Standard Contractual Clauses where applicable.

10. Changes to This Privacy Policy

We may update this Privacy Policy as laws change or new features are introduced.
The effective date will always be displayed at the top of this page.

If we make major changes, we will notify you via email or a website banner.

11. Contact Us

For privacy-related inquiries or to exercise your data rights, contact:

📧 Email: hello@thevideobrothers.com
📍 Business Address: Rhode Island, USA